Terms of service
PRESENTATION
This website is operated by Golden Roots. Throughout the site, the terms "we", "us" and "our" refer to Golden RootsWe offer this website to you, the user, including all information, tools and services available from this site, conditioned upon your acceptance of the terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing our products, you engage in our "Service" and agree to be bound by these terms and conditions. General Conditions of Use (“Terms of Service”). These Terms apply to all users of the Site, including browsers, customers, merchants, and content contributors.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to these terms, you may not access the website or use our services.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.
ARTICLE 1 - GENERAL CONDITIONS OF USE
By agreeing to these Terms of Service, you represent that you are of legal age in your jurisdiction of residence, or that you have given us your consent to allow any minor under your care to use this site.
You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.
Any violation of these terms will result in an immediate termination of your Services.
ARTICLE 2 - ACCURACY OF INFORMATION
We strive to provide accurate information on our site. However, we do not guarantee that product descriptions or other content are error-free or completely up-to-date.
Any use of the information on this site is at your own risk. We reserve the right to modify the content at any time, without obligation to update.
ARTICLE 3 - MODIFICATIONS TO THE SERVICE AND PRICES
The prices of our products are subject to change without notice.
We reserve the right to modify or discontinue any service or product without notice.
We shall not be liable to you or any third-party for any modification, price change, suspension or discontinuance of the Service.
ARTICLE 4 - RETURN AND REFUND POLICY
We operate a return policy of 30 days after receiving your item. To be eligible, the item must be unworn, unused, with tags and in original packagingProof of purchase is required.
If your return is accepted, we will provide you with a return label and shipping instructions. Items returned without prior request will not be accepted.
For any questions about returns, contact us at pingzhang@racinesdor.fr.
Exceptions: Personalized, promotional items, or gift cards are non-refundable.
ARTICLE 5 - PROTECTION OF PERSONAL DATA
The transmission of your personal information through our store is governed by our Privacy Policy, available here: [LINK TO PRIVACY POLICY].
ARTICLE 6 - PROHIBITED USE
By using this site, you agree not to:
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Using our products for illegal purposes
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Violate intellectual property rights
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Publish defamatory or discriminatory content
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Introduce viruses or malware
We reserve the right to suspend your access if you violate these prohibitions.
ARTICLE 7 - LIABILITY AND WARRANTIES
We do not guarantee that your use of our service will be uninterrupted, secure or error-free.
We will not be liable for any loss or damage, direct or indirect, resulting from the use of this site or our services.
ARTICLE 8 - MODIFICATIONS TO THE TERMS OF SERVICE
We reserve the right to modify these Terms at any time. It is your responsibility to review this page regularly. Continued use of our site after a modification constitutes acceptance of the new terms.
ARTICLE 9 - CONTACT DETAILS
For any questions regarding these terms, please contact us:
📧 E-mail : pingzhang@racinesdor.fr
🏢 Address : 2 rue du caroux, 34410, Sanvian, France
📜 Registration number : 938 449 154 00013
💰 VAT number : FR74938449154
